Course Details

Your Growth, Our Mission

Process Troubleshooting and Problem Solving
Course Description
Excellent Troubleshooting skills are considered a core competency for 'Best-in-Class' industrial companies. If your company’s goals include minimizing downtime then

this workshop is a must because it delivers rapid, safe Troubleshooting.

this workshop is a must because it delivers rapid, safe Troubleshooting.

  • Supervisors who are involved in the operations function and who are responsible for leading and directing people to achieve and improve productivity levels
  • Those faced with the challenge of actually using the various techniques of Troubleshooting and Problem Solving to reduce downtime and waste and improve run efficiencies will benefit
  • It is of equal importance to Production, Maintenance Engineering and Process Engineering personnel

The programme will be conducted in a facilitative style with a combination of lecture, practical experience in the use of techniques, case studies and a high level of lively debate and sharing of ideas. Delegates will be encouraged to introduce problems of their own for discussion and analysis. Copies of all lecture materials, case studies and workbooks will be provided.

DAY 1 - Concepts

  • The nature of process problems affecting performance
  • Performance defined in terms of generic variables: Speed; Quality; and Cost
  • Effort inputs in context - Asset based or Business Process based
  • Structured approach - The Operations Process redefined
  • Configuration; Operation; and Optimization
  • Maturity Indexing: Planning; Control, Congruence, Empowerment
  • 6 Big Losses, 7 Wastes

DAY 2 - Tools and Techniques - Practical Experience

  • Interactive and Dynamic variable relationships analysis
  • Techniques introduction
  • Tools introduction
  • Problem Analysis
  • Practical Use of Tools and Techniques
  • Case Studies
  • Tools & Techniques - selecting the right one

 

DAY 3 - People Issues

  • Working practices - empowerment or impairment?
  • Group dynamics
  • Individual motivators
  • Developing Troubleshooting and Problem Solving skills
  • Managing change

DAY 4 - Operator, Maintainer, Designer Interface

  • Cross functional and Team working
  • Introduction to the Theory of Inventive Problem Solving
  • Auditing your process to a dynamic standard
  • Effect of Maintenance/Operations strategy
  • Development of Standards and Key Performance Indicators
  • Life Cycle Costing, Design for Operation, Design for Maintenance

DAY 5 - Open Forum

  • Revisit Concepts, Tools and Techniques
  • Your Problems - Case Studies
  • Your Action Plan
  • Wrap up

BTS attendance certificate will be issued to all attendees completing minimum of 80% of the total course duration.

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Course Rounds

5 Days
Code Date Venue Fees Action
PE184-01
2026-05-03
Dubai
USD 5450
Register
PE184-02
2026-08-02
Manama
USD 5450
Register
PE184-03
2026-10-11
Cairo
USD 5450
Register
PE184-04
2026-12-13
Dubai
USD 5450
Register

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Your Growth, Our Mission

Contact Us

Contact us to meet all your inquiries and needs, as our professional team is pleased to provide immediate support and advice to ensure you achieve your goals and facilitate your experience with us in the best possible way.

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Office
00971-2-6446633
Mobile
00971-50-5419377
E-mail
info@btsconsultant.com
Working Hours
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