This course offers essential terminology, concepts and strategies related to:

• Demand management
• Procurement management
• Supplier planning
• Material requirements planning
• Capacity planning
• Sales and operations planning
• Master scheduling
• Performance measurements
• Supplier relationships
• Quality control
• Continuous improvement

By the end of this course, delegates will be able to:

• Increase your functional knowledge of production and inventory management
• Maximize ROI on the systems and technologies within your organization
• Master the tools you need to effectively manage global supply chain activities
• Gain knowledge to apply principles ERP software to cover various critical functions within your organization
• Earn customer satisfaction by delivering Lean/Just-in-Time products and services
• Enhance your credibility within your organization
• Create consistency and foster collaboration through best practices, common terminology, and corporate wide communication
• Define a supply chain and understand material, information, and capital flows
• Understand major challenges to effective supply chain management, including variability, organizational silos, the Bullwhip Effect, and tradeoffs
• Recognize the importance of product design and manufacturing in the supply chain process
• Learn the importance of metrics (supply chain performance measures), including chain-wide metrics

Any person working in Production and inventory management, Operations, Supply chain management, Procurement, Materials management, Purchasing

Business Wide Concepts 1

• Organization Fundamentals
• Operating Environments
• Financial Fundamentals
• Enterprise Resource Planning (ERP)

Business Wide Concepts 2

• Lean and Just-in-Time (JIT)
• Quality Management Systems
• Theory of Constraints (TOC)
• Impact of Environment on System Design and Deployment

Demand Management

• Market Driven Demand
• Customer Expectations and Definition of value
• Customer Relationship Management (CRM)
• Demand Planning

Transformation of Demand into Supply

• Product and Process Design
• Capacity Management
• Planning
• Execution and Control
• Performance Measurements

Supply Management

• Planned Replenishment of Inventory
• Purchasing
• Physical Distribution Systems

BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.