Improve Organizational Performance; Measurements, Continuous Improvement and Benchmarking
Course Description
This course presents a high level appreciation of the features and benefits of three key Performance areas namely; Performance Measurement, Continuous Improvement and Benchmarking. Originally led by Japanese organizations, many International Companies are now leveling the field as performance measurement is seen as vital to quality process management and therefore Shareholder Value.
The Training Course Will Highlight ?

This course will feature:

  • Understanding Performance Measurement
  • How to instigate, prolong and measure Continuous Improvement
  • How to find and decipher the good stuff
  • The vital impact of people on process
  • Running a Benchmarking Project
Training Objective

By the end of this course, delegates will learn about:

  • Explain the benefits of Performance Measurement, Continuous Improvement and Benchmarking.
  • Show how these activities play a part in helping their organization perform at a higher level
  • Determine methods for generating and implementing effective performance metrics
  • Use a process improvement methodology back at work
  • Run a benchmarking project more effectively

Target Audience

This BTS training course is applicable to any person actively involved or contemplating performance measurement, improvement and/or benchmarking activities and will greatly benefit:

  • General Managers
  • Operational Managers
  • Maintenance Managers
  • Maintenance & Reliability Engineers
  • Technical managers & supervisors
  • Quality Managers

Training Methods

This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include;

  • Lectures
  • Workshop & Work Presentation
  • Case Studies and Practical Exercise
  • Videos and General Discussions

Daily Agenda

Day One

Performance Measurement: The Starting Point for Improvement

  • The Need for Measurement
  • Data Use and Abuse: Using Data Constructively
  • Methods of Selecting Performance Measures
  • Developing a Framework for Measurement
  • Understanding Variation: The key to understanding performance
  • What histograms, run charts and control charts tell us about performance

Day Two

Continuous Improvement

  • Understanding Variation: The Range and Standard Deviation
  • Taking Appropriate Action against a Process
  • An Introduction to Control Charts
  • How to Improve a Process
  • The Power of Teamwork
  • Problem and Mission Statements

Day Three

The Tools of Continuous Improvement

  • Understanding and Analyzing a Process
  • Identifying causes of problems, and potential solutions
  • Demonstrating the link between a cause and its effect
  • Understanding the Process
  • Investigating Relationships between Variables

Day Four

An Introduction to Benchmarking

  • What is benchmarking?
  • History of benchmarking
  • Different Methods of benchmarking and how they relate to each other
  • How to identify potential benchmarking projects
  • An overview of the benchmarking process
  • Selecting your first project

Day Five

Running a Successful Benchmarking Project

  • Scoping and planning benchmarking study
  • Identifying and selecting benchmarking Metrics & Partners
  • Participant meetings: Planning and running effective meetings to attain the aims of the study
  • Benchmarking project management
  • Management support activities
  • Legal issues
Accreditation

BTS attendance certificate will be issued to all attendees completing minimum of 75% of the total course duration.

Quick Enquiry

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Course Rounds : (5 -Days)


Code Date Venue Fees Register
MAN146-01 13-04-2025 Dubai USD 5450
MAN146-02 15-06-2025 Dubai USD 5450
MAN146-03 10-08-2025 Jeddah USD 5450
MAN146-04 05-10-2025 Muscat USD 5450
Prices doesn't include VAT

UpComing Date


Details
  • Start date 13-04-2025
  • End date 17-04-2025

Venue
  • Country UAE
  • Venue Dubai

Quality Policy

 Providing services with a high quality that are satisfying the requirements
 Appling the specifications and legalizations to ensure the quality of service.
 Best utilization of resources for continually improving the business activities.

Technical Team

BTS keen to selects highly technical instructors based on professional field experience

Strengths and capabilities

Since BTS was established, it considered a training partner for world class oil & gas institution

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info@btsconsultant.com

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