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July 2019

CodeTitleDateVenueFees
CS 115 - 02 Modern Customer Profiling Techniques & Procedures 28-07-2019 London $ 5500

August 2019

Code Title Date Venue Fees
CS 100 - 01 World-Class Customer Service Management {CSM} 04-08-2019 Dubai $ 4750
CS 110 - 01 Public Relations Management {Level 3} 04-08-2019 Amsterdam $ 5500
CS 130 - 03 Corporate Social Responsibility (CSR): Models and Theories in Stakeholder Dialogue 04-08-2019 London $ 5500
CS 142 - 03 Marketing Research and analysis 04-08-2019 Dubai $ 4750
CS 143 - 03 Public Relations and Media Skills 04-08-2019 Kuala Lambur $ 5250
CS 135 - 02 Key Account Management 11-08-2019 Istanbul $5250
CS 151 - 03 Implementing & Managing a Customer Complaints System 11-08-2019 Dubai $ 4750
CS 102 -01 Service Quality & Customer Satisfaction Management 18-08-2019 Istanbul $ 5250
CS 109 - 01 Public Relations Management {Level 4} 18-08-2019 London $ 5500
CS 118 - 03 Managing Service Quality & Customer Satisfaction 18-08-2019 Kuala Lambur $ 5250
CS 123 - 03 Customer Focused Management Practices 18-08-2019 Indonesia $ 5250
CS 126 - 03 Advanced Public Relations Management Tools & Techniques 18-08-2019 London $ 5500
CS 134 - 03 Developing Internal Customer Services 18-08-2019 Istanbul $ 5250
CS 139 - 03 Mastering Public Relations and Communications Practice 18-08-2019 $4750 Cairo
CS 140 - 03 Advanced B2B Sales 18-08-2019 Dubai $ 4750
CS 106 - 01 Quality & Excellence in Customers Service 25-08-2019 London $ 5500
CS 128 - 03 Advanced Customer Service Management Masterclass 25-08-2019 Istanbul $ 5250
CS 129 - 03 Corporate Social Responsibility (CSR) 25-08-2019 Dubai $ 4750
CS 141 - 03 Downstream Sales & Marketing – DSM 25-08-2019 Indonesia $ 5250
CS 153 - 03 Fundamentals of Strategic Marketing Management 25-08-2019 Dubai $ 4750

September 2019

Code Title Date Venue Fees
CS 105 - 01 Sales & Marketing Management Best Practices 01-09-2019 Dubai $ 4750
CS 145 - 03 Customer Profiling Techniques 01-09-2019 Dubai $ 4750
CS 152 - 03 International Relations and Dispute Resolution Mechanisms 01-09-2019 Dubai $ 4750
CS 111 - 03 Principles & Practices of Events & Conferences Management 08-09-2019 Indonesia $ 5250
CS 136 - 02 Advanced Marketing Research 08-09-2019 Istanbul $5250
CS 148 - 03 Customer service excellence: How you can handle your customers and achieve your goals 08-09-2019 Istanbul $ 5250
CS 149 - 03 Effective Customer Care as a Winning Strategy 08-09-2019 Istanbul $ 5250
CS 114 - 03 Modern Management Techniques of Public Relations 15-09-2019 Dubai $ 4750
CS 117 - 03 Mastering Public Relations & Communications Practice 15-09-2019 Dubai $ 4750
CS 120 - 03 Excellence in Successful Customer Service 15-09-2019 Cairo $ 4750
CS 124 - 03 Applied Business Etiquette & Protocol Standards 15-09-2019 Dubai $4750
CS 132 - 03 Sales Professional Strategy & Planning Certification 15-09-2019 Indonesia $ 5250
CS 104 - 01 Service Management Skills 22-09-2019 Manama $ 4750
CS 115 - 03 Modern Customer Profiling Techniques & Procedures 22-09-2019 Riyadh $ 4750
CS 127 - 03 Advanced Customer Service Masterclass 22-09-2019 Dubai $ 4750
CS 150 - 03 Fundamentals of Customer service 22-09-2019 Dubai $ 4750

October 2019

Code Title Date Venue Fees
CS 100 - 02 World-Class Customer Service Management {CSM} 06-10-2019 Cairo $ 4750
CS 110 - 02 Public Relations Management {Level 3} 06-10-2019 Manama $ 4750
CS 125 - 04 Advanced Public Relations Management Tools & Techniques 06-10-2019 Cairo $ 4750
CS 144 - 03 CUSTOMER EXCELLENCE – Delighting the Customer 06-10-2019 Dubai $ 4750
CS 108 - 01 Public Relations Management {Level 2} 13-10-2019 Cairo $ 4750
CS 126 - 03 Advanced Public Relations Management Tools & Techniques 13-10-2019 Istanbul $ 5250
CS 137 - 03 Market Intelligence 13-10-2019 Dubai $4750
CS 142 - 04 Marketing Research and analysis 13-10-2019 Istanbul $ 5250
CS 146 - 03 Customer Relations and Business Development Skills 13-10-2019 Indonesia $ 5250
CS 101 - 01 Strategic Public Relations Management: Structures, Methods & Techniques 20-10-2019 Dubai $ 4750
CS 113 - 03 Modern Public Relations & Corporate Communication Methods 20-10-2019 Manama $ 4750
CS 116 - 03 Maximizing Satisfaction Through Effective Customer Service Management 20-10-2019 Dubai $ 4750
CS 119 - 03 Improving Customer Service Through Customer’s Complaint System & Tools 20-10-2019 Dubai $ 4750
CS 121 - 03 Customer Service & Public Relations Masterclass 20-10-2019 Dubai $ 4750
CS 122 - 03 Customer Service Quality & Excellence Measuring & Monitoring 20-10-2019 Dubai $ 4750
CS 133 - 03 Beyond Customer Service: Service Quality , Excellence,Communication Skills, Technology Tools, and Satisfaction 20-10-2019 Dubai $ 5500
CS 135 - 03 Key Account Management 20-10-2019 Dubai $ 4750
CS 138 - 03 Public Relations: Strategies for success 20-10-2019 Istanbul $5250
CS 140 - 04 Advanced B2B Sales 20-10-2019 Manama $ 4750
CS 153 - 04 Fundamentals of Strategic Marketing Management 20-10-2019 Indonesia $ 5250
CS 112 - 03 Planning & Managing Public Relations Campaigns 27-10-2019 Dubai $ 4750
CS 128 - 04 Advanced Customer Service Management Masterclass 27-10-2019 Indonesia $ 5250
CS 131 - 03 Effective Brand Management 27-10-2019 Dubai $ 4750
CS 147 - 03 Customer Relationship Management 27-10-2019 Dubai $ 4750

November 2019

Code Title Date Venue Fees
CS 102 - 02 Service Quality & Customer Satisfaction Management 03-11-2019 Cairo $ 4750
CS 118 - 04 Managing Service Quality & Customer Satisfaction 03-11-2019 Dubai $ 4750
CS 139 - 04 Mastering Public Relations and Communications Practice 03-11-2019 Dubai $ 4750
CS 148 - 04 Customer service excellence: How you can handle your customers and achieve your goals 03-11-2019 Dubai $ 4750
CS 149 - 04 Effective Customer Care as a Winning Strategy 03-11-2019 Dubai $ 4750
CS 105 - 02 Sales & Marketing Management Best Practices 10-11-2019 Riyadh $ 4750
CS 120 - 04 Excellence in Successful Customer Service 10-11-2019 Dubai $ 4750
CS 141 - 04 Downstream Sales & Marketing – DSM 10-11-2019 Riyadh $ 4750
CS 151 - 04 Implementing & Managing a Customer Complaints System 10-11-2019 Riyadh $ 4750
CS 104 - 02 Service Management Skills 17-11-2019 Kuala Lambur $ 5250
CS 106 - 02 Quality & Excellence in Customers Service 17-11-2019 Dubai $ 4750
CS 107 - 01 Public Relations Management {Level 1} 17-11-2019 Dubai $ 4750
CS 114 - 04 Modern Management Techniques of Public Relations 17-11-2019 Dubai $ 4750
CS 115 - 04 Modern Customer Profiling Techniques & Procedures 17-11-2019 Dubai $ 4750
CS 127 - 04 Advanced Customer Service Masterclass 17-11-2019 Manama $ 4750
CS 129 - 04 Corporate Social Responsibility (CSR) 17-11-2019 Manama $ 4750
CS 132 - 04 Sales Professional Strategy & Planning Certification 17-11-2019 Dubai $ 4750
CS 152 - 04 International Relations and Dispute Resolution Mechanisms 17-11-2019 Manama $ 4750
CS 111 - 04 Principles & Practices of Events & Conferences Management 24-11-2019 Cairo $ 4750
CS 124 - 04 Applied Business Etiquette & Protocol Standards 24-11-2019 Cairo $ 4750
CS 136 - 03 Advanced Marketing Research 24-11-2019 Dubai $ 4750

December 2019

Code Title Date Venue Fees
CS 108 - 02 Public Relations Management {Level 2} 01-12-2019 Dubai $ 4750
CS 130 - 04 Corporate Social Responsibility (CSR): Models and Theories in Stakeholder Dialogue 01-12-2019 Dubai $ 4750
CS 134 - 04 Developing Internal Customer Services 01-12-2019 Duabi $ 4750
CS 138 - 04 Public Relations: Strategies for success 01-12-2019 Cairo $ 4750
CS 144 - 04 CUSTOMER EXCELLENCE – Delighting the Customer 01-12-2019 Dubai $ 4750
CS 150 - 04 Fundamentals of Customer service 01-12-2019 Cairo $ 4750
CS 109 - 02 Public Relations Management {Level 4} 08-12-2019 Dubai $ 4750
CS 112 - 04 Planning & Managing Public Relations Campaigns 08-12-2019 Dubai $ 4750
CS 117 - 04 Mastering Public Relations & Communications Practice 08-12-2019 Istanbul $ 5250
CS 137 - 04 Market Intelligence 08-12-2019 Manama $ 5250
CS 143 - 04 Public Relations and Media Skills 08-12-2019 Riyadh $ 4750
CS 122 - 04 Customer Service Quality & Excellence Measuring & Monitoring 15-12-2019 Dubai $ 4750
CS 126 - 04 Advanced PR Management for Professionals 15-12-2019 Amsterdam $ 5500
CS 131 - 04 Effective Brand Management 15-12-2019 Cairo $ 4750
CS 135 - 04 Key Account Management 15-12-2019 Dubai $4750
CS 145 - 04 Customer Profiling Techniques 15-12-2019 Dubai $ 4750
CS 147 - 04 Customer Relationship Management 15-12-2019 Riyadh $ 4750
CS 113 - 04 Modern Public Relations & Corporate Communication Methods 22-12-2019 Dubai $ 4750
CS 116 - 04 Maximizing Satisfaction Through Effective Customer Service Management 22-12-2019 Dubai $ 4750
CS 119 - 04 Improving Customer Service Through Customer’s Complaint System & Tools 22-12-2019 Dubai $ 4750
CS 121 - 04 Customer Service & Public Relations Masterclass 22-12-2019 Amsterdam $ 5500
CS 123 - 04 Customer Focused Management Practices 22-12-2019 Dubai $ 4750
CS 133 - 04 Beyond Customer Service: Service Quality , Excellence,Communication Skills, Technology Tools, and Satisfaction 22-12-2019 Manama $ 4750
CS 146 - 04 Customer Relations and Business Development Skills 22-12-2019 Amsterdam $ 5500

January 2020

Code Title Date Venue Fees
CS 109 - 03 Public Relations Management {Level 4} 05-01-2020 Manama $4950
CS 112 - 01 Planning & Managing Public Relations Campaigns 05-01-2020 Istanbul $5450
CS 124 - 01 Applied Business Etiquette & Protocol Standards 05-01-2020 Istanbul $5450
CS 127 - 01 Advanced Customer Service Masterclass 05-01-2020 Istanbul $5450
CS 134 - 01 Developing Internal Customer Services 05-01-2020 Indonesia $5450
CS 142 - 01 Marketing Research and analysis 05-01-2020 Cairo $4950
CS 151 - 01 Implementing & Managing a Customer Complaints System 05-01-2020 Istanbul $ 5450
CS 105 - 03 Sales & Marketing Management Best Practices 12-01-2020 $4950 Manama
CS 101 - 02 Strategic Public Relations Management: Structures, Methods & Techniques 12-01-2020 London $5950
CS 111 - 01 Principles & Practices of Events & Conferences Management 12-01-2020 Dubai $4950
CS 117 - 01 Mastering Public Relations & Communications Practice 12-01-2020 Cairo $4950
CS 128 - 01 Advanced Customer Service Management Masterclass 12-01-2020 Dubai $4950
CS 136 - 01 Advanced Marketing Research 12-01-2020 Cairo $4950
CS 148 - 01 Customer service excellence: How you can handle your customers and achieve your goals 12-01-2020 Cairo $4950
CS 152 - 01 International Relations and Dispute Resolution Mechanisms 12-01-2020 Istanbul $ 5450
CS 102 -03 Service Quality & Customer Satisfaction Management 19-01-2020 Dubai $4950
CS 113 - 01 Modern Public Relations & Corporate Communication Methods 19-01-2020 Kuala Lumpur $5450
CS 118 - 01 Managing Service Quality & Customer Satisfaction 19-01-2020 Istanbul $5450
CS 129 - 01 Corporate Social Responsibility (CSR) 19-01-2020 Istanbul $5450
CS 138 - 01 Public Relations: Strategies for success 19-01-2020 Dubai $4950
CS 149 - 01 Effective Customer Care as a Winning Strategy 19-01-2020 Cairo $4950
CS 153 - 01 Fundamentals of Strategic Marketing Management 19-01-2020 Istanbul $ 5450
CS 104 - 03 Service Management Skills 26-01-2020 Dubai $4950
CS 114 - 01 Modern Management Techniques of Public Relations 26-01-2020 Istanbul $5450
CS 126 - 01 Advanced Public Relations Management Tools & Techniques 26-01-2020 Dubai $4950
CS 130 - 01 Corporate Social Responsibility (CSR): Models and Theories in Stakeholder Dialogue 26-01-2020 Dubai $4950
CS 139 - 01 Mastering Public Relations and Communications Practice 26-01-2020 Istanbul $5450

February 2020

Code Title Date Venue Fees
CS 105 - 04 Sales & Marketing Management Best Practices 02-02-2020 Amsterdam $5950
CS 119 - 01 Improving Customer Service Through Customer’s Complaint System & Tools 02-02-2020 Istanbul $5450
CS 133 - 01 Beyond Customer Service: Service Quality , Excellence,Communication Skills, Technology Tools, and Satisfaction 02-02-2020 Istanbul $5450
CS 141 - 01 Downstream Sales & Marketing – DSM 02-02-2020 Dubai $4950
CS 146 - 01 Customer Relations and Business Development Skills 02-02-2020 Dubai $ 4950
CS 150 - 01 Fundamentals of Customer service 02-02-2020 Istanbul $ 5450
CS 106 - 03 Quality & Excellence in Customers Service 09-02-2020 Istanbul $5450
CS 110 - 03 Public Relations Management {Level 3} 09-02-2020 Dubai $4950
CS 116 - 01 Maximizing Satisfaction Through Effective Customer Service Management 09-02-2020 Cairo $4950
CS 122 - 01 Customer Service Quality & Excellence Measuring & Monitoring 09-02-2020 Cairo $4950
CS 131 - 01 Effective Brand Management 09-02-2020 Istanbul $5450
CS 140 - 01 Advanced B2B Sales 09-02-2020 Istanbul $5450
CS 144 - 01 CUSTOMER EXCELLENCE – Delighting the Customer 09-02-2020 Manama $4950
CS 145 - 01 Customer Profiling Techniques 09-02-2020 Istanbul $5450
CS 100 -03 World-Class Customer Service Management {CSM} 16-02-2020 Dubai $4950
CS 107 - 02 Public Relations Management {Level 1} 16-02-2020 Istanbul $5450
CS 120 - 01 Excellence in Successful Customer Service 16-02-2020 Kuala Lumpur $5450
CS 123 - 01 Customer Focused Management Practices 16-02-2020 Cairo $4950
CS 132 - 01 Sales Professional Strategy & Planning Certification 16-02-2020 Istanbul $5450
CS 137 - 01 Market Intelligence 16-02-2020 Istanbul $5450
CS 143 - 01 Public Relations and Media Skills 16-02-2020 Dubai $4950
CS 108 - 03 Public Relations Management {Level 2} 23-02-2020 Istanbul $ 5450
CS 121 - 01 Customer Service & Public Relations Masterclass 23-02-2020 Cairo $4950
CS 126 - 01 Advanced Public Relations Management Tools & Techniques 23-02-2020 Dubai $4950
CS 130 - 02 Corporate Social Responsibility (CSR): Models and Theories in Stakeholder Dialogue 23-02-2020 Istanbul $5450
CS 135 - 01 Key Account Management 23-02-2020 Manama $4950
CS 147 - 01 Customer Relationship Management 23-02-2020 Istanbul $ 5450

March 2020

Code Title Date Venue Fees
CS 100 - 04 World-Class Customer Service Management {CSM} 01-03-2020 Istanbul $5450
CS 117 - 02 Mastering Public Relations & Communications Practice 01-03-2020 London $5950
CS 126 - 02 Advanced Public Relations Management Tools & Techniques 01-03-2020 Istanbul $5450
CS 133 - 02 Beyond Customer Service: Service Quality , Excellence,Communication Skills, Technology Tools, and Satisfaction 01-03-2020 Amsterdam $5950
CS 136 - 02 Advanced Marketing Research 01-03-2020 London $5950
CS 152 - 02 International Relations and Dispute Resolution Mechanisms 01-03-2020 London $ 5950
CS 102 -04 Service Quality & Customer Satisfaction Management 08-03-2020 london $5950
CS 113 - 02 Modern Public Relations & Corporate Communication Methods 08-03-2020 Istanbul $5450
CS 118 - 02 Managing Service Quality & Customer Satisfaction 08-03-2020 Cairo $4950
CS 124 - 02 Applied Business Etiquette & Protocol Standards 08-03-2020 London $5950
CS 129 - 02 Corporate Social Responsibility (CSR) 08-03-2020 London $5950
CS 134 - 02 Developing Internal Customer Services 08-03-2020 Amsterdam $5950
CS 142 - 02 Marketing Research and analysis 08-03-2020 London $5950
CS 148 - 02 Customer service excellence: How you can handle your customers and achieve your goals 08-03-2020 London $ 5950
CS 151 - 02 Implementing & Managing a Customer Complaints System 08-03-2020 Amsterdam $ 5950
CS 101 - 03 Strategic Public Relations Management: Structures, Methods & Techniques 15-03-2020 Dubai $4950
CS 104 - 04 Service Management Skills 15-03-2020 London $5950
CS 114 - 02 Modern Management Techniques of Public Relations 15-03-2020 London $5950
CS 123 - 02 Customer Focused Management Practices 15-03-2020 Istanbul $5450
CS 127 - 02 Advanced Customer Service Masterclass 15-03-2020 Dubai $4950
CS 139 - 02 Mastering Public Relations and Communications Practice 15-03-2020 London $5950
CS 153 - 02 Fundamentals of Strategic Marketing Management 15-03-2020 London $ 5950
CS 107 - 03 Public Relations Management {Level 1} 22-03-2020 Amsterdam $5950
CS 109 - 04 Public Relations Management {Level 4} 22-03-2020 Istanbul $5450
CS 112 - 02 Planning & Managing Public Relations Campaigns 22-03-2020 London $5950
CS 121 - 02 Customer Service & Public Relations Masterclass 22-03-2020 Istanbul $5450
CS 128 - 02 Advanced Customer Service Management Masterclass 22-03-2020 Cairo $4950
CS 138 - 02 Public Relations: Strategies for success 22-03-2020 London $5950
CS 149 - 02 Effective Customer Care as a Winning Strategy 22-03-2020 London $ 5950

April 2020

Code Title Date Venue Fees
CS 101 - 04 Strategic Public Relations Management: Structures, Methods & Techniques 05-04-2020 Indonesia $5450
CS 107 - 04 Public Relations Management {Level 1} 05-04-2020 Cairo $4950
CS 108 - 04 Public Relations Management {Level 2} 05-04-2020 Amsterdam $5950
CS 111 - 02 Principles & Practices of Events & Conferences Management 05-04-2020 London $5950
CS 122 - 02 Customer Service Quality & Excellence Measuring & Monitoring 05-04-2020 Istanbul $5450
CS 132 - 02 Sales Professional Strategy & Planning Certification 05-04-2020 London $5950
CS 137 - 02 Market Intelligence 05-04-2020 London $5950
CS 141 - 02 Downstream Sales & Marketing – DSM 05-04-2020 Istanbul $5450
CS 144 - 02 CUSTOMER EXCELLENCE – Delighting the Customer 05-04-2020 Istanbul $5450
CS 147 - 02 Customer Relationship Management 05-04-2020 London $ 5950
CS 150 - 02 Fundamentals of Customer service 05-04-2020 London $5950
CS 106 - 04 Quality & Excellence in Customers Service 12-04-2020 Cairo $4950
CS 110 - 04 Public Relations Management {Level 3} 12-04-2020 Istanbul $5450
CS 116 - 02 Maximizing Satisfaction Through Effective Customer Service Management 12-04-2020 Istanbul $5450
CS 119 - 02 Improving Customer Service Through Customer’s Complaint System & Tools 12-04-2020 Manama $4950
CS 120 - 02 Excellence in Successful Customer Service 12-04-2020 Istanbul $5450
CS 126 - 02 Advanced Public Relations Management Tools & Techniques 12-04-2020 Cairo $4950
CS 131 - 02 Effective Brand Management 12-04-2020 London $5950
CS 140 - 02 Advanced B2B Sales 12-04-2020 London $5950
CS 143 - 02 Public Relations and Media Skills 12-04-2020 Amsterdam $5950
CS 145 - 02 Customer Profiling Techniques 12-04-2020 London $5950
CS 146 - 02 Customer Relations and Business Development Skills 12-04-2020 Istanbul $ 5450

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